Great tip for recruiters and one of the best quotes:
“If you don’t have a good attitude, we don’t want you, no matter how skilled you are. We can change skill level through training. We can’t change attitude.” — Herb Kelleher, co-founder of Southwest Airlines
Mark Murphy wrote “Hiring for Attitude“ where he highlights that how 46% of new hires fail within 18 months of being hired. Reasons are technical skills in only 11% of the cases and 89% for attitudinal reasons.